NCRIC Frequently Asked Questions 
 
  Can “Law Enforcement Sensitive” (LES) information and/or intelligence received from the NCRIC be shared with non-NCRIC members?
LES information and intelligence received from the NCRIC can be shared with a person who is not a member of the NCRIC based on the criteria outlined below; however, under no circumstances unless permission is provided in advance by NCRIC management can a document be forwarded or reproduced. The sharing of information and/or intelligence should be accomplished verbally or when necessary the specific information should be replicated in a separate document.
  • The individual who is receiving the information and/or intelligence is employed by a law enforcement agency and serves in a position that requires access to LES information as part of his/her duties.
  • The individual must be a US citizen or permanent legal resident of the United States. 
  • The Individual must have a “need to know” the specific information or intelligence that will be shared; i.e. the information/intelligence strongly relates to the individuals professional responsibility or specific duty.
  • For further information please review the information provided via the following links: Safeguarding Sensitive but Unclassified Information and 28 CFR (Code of Federal Regulations) Part 23 Guidelines
  • For questions please contact the NCRIC Duty Officer at dutyofficer@ncric.ca.gov

 
  Can “For Official Use Only” (FOUO) information and intelligence received from the NCRIC be shared with non-NCRIC members?
FOUO information and/or intelligence received from the NCRIC can be shared with a person who is not a member of the NCRIC based on the criteria outlined below; however, under no circumstances unless permission is provided in advance by NCRIC management can a document be forwarded or reproduced. The sharing of information and/or intelligence should be accomplished verbally or when necessary the specific information should be replicated in a separate document.
  • The individual who is receiving the information or intelligence is employed and in a position responsible related to the protection of persons and/or property, emergency response or recovery efforts.
  • The individual must be a US citizen or permanent legal resident of the United States and must understand that he or she is receiving sensitive information and that they have an equal responsibility to safeguard it.
  • The Individual must have a “need to know” the specific information or intelligence that will be shared; i.e. the information/intelligence strongly relates to the individuals professional responsibility.
  • For further information please click on the following link: Safeguarding Sensitive but Unclassified Information
  • For questions please contact the NCRIC Duty Officer at dutyofficer@ncric.ca.gov

 
  Can information be obtained from the NCRIC regarding public gatherings such as Protest, Rallies, Demonstrations  and Labor Actions?
Protests, demonstrations, rallies and labor actions are considered a form of protected speech under the First Amendment of the U.S. Constitution.  The First Amendment protects all forms of speech, except in very specific circumstances. Unlawful activity, including trespassing, harassment, or hindering others in their own lawful activities is not protected activity.  The NCRIC does not monitor legal public gatherings where no criminal nexus has been established or determined.  For further information regarding the protection of Civil Liberties and Civil Rights as it applies to First Amendment related activity please reference the following resource: Law Enforcement Intelligence Unit (LEIU) Criminal Intelligence Unit Guidelines for First Amendment Demonstrations and the U.S. DOJ Law Enforcement Guidelines for First Amendment-Protected Events
 
  Do you have to be a member to receive NCRIC publications?
Yes, to receive NCRIC publications, including NCRIC Alert Bulletins (NAB) and the bi-weekly Partner Update Briefs (PUB), you must be a registered member of the NCRIC. You can request this registration by navigating to https://ncric.org and clicking the blue “Join Us” tab along the top. Choose the appropriate category by selecting either Law Enforcement Registration, Public Safety (First Responders), or Private Sector Partner and fill out the required fields. Your registration request will be vetted and if approved, you will receive a confirmation notification of the approval email. This process could take several days to be completed. After you have received the approval email, you will have access to the membership side of the website and begin to receive the Tuesday and Friday Partner Update Brief (PUB) and other products. In the meantime, you will still be able to sign up for training on the website (https://ncric.org) under the Training tab
 
  Can the general public submit a Suspicious Activity Report (SAR)?
Yes, the General Public can submit a SAR by visiting the NCRIC website www.ncric.org. Locate the blue tab titled “Submit a Public or An Anonymous Tip” which appears on the right hand side of the Home Page. Click on the tab, complete the form and click the submit button located at the bottom of the page.
 
  What is the process for other Non-Member Suspicious Activity Reporting?
If you are affiliated with Law Enforcement, Public Safety/Government or the Private Sector, but are not a member of the NCRIC you can still submit a Suspicious Activity Report (SAR). There are 3-blue tabs located on the right hand side of the Home Page, they are titled Law Enforcement, Public Safety and Private Sector Reporting. Click on the appropriate tab, this will bring you to a login page. Click on the red Report Suspicious Activity button (which does not require login information), complete the form and click the submit button located at the bottom of the page.
 
  Can a personal email addresses be used for membership?
No, NCRIC policy does not permit the use of personal email addresses for membership.
 
  What is the process to remain a member when employment changes?
Law Enforcement and Public Safety/Government members must reapply for membership via the NCRIC website www.ncric.org and once again satisfy the vetting process. Private Sector Partners can either reapply via the NCRIC website www.ncric.org or can email the Director of Private Sector Engagement at cbuehler@ncric.ca.gov notifying him of the change in employment. Upon email notification, further instructions will be provided.
 
  Can NCRIC membership be maintained after retiring from public or private service?
NCRIC membership is only available to individuals actively employed who qualify for one of the three NCRIC membership categories; Law Enforcement, Public Safety/Government or Private Sector.
 
  What is the NCRIC PIN and how does it affect access to the secure area of the web site?
To confirm current affiliation with your organization, and to enhance the security of our system, users are required to enter a 4-digit PIN number prior to gaining access the secure area of the NCRIC website. During each log in, after entering your password, a unique PIN number is generated and sent to the email account that you have on file with the NCRIC. Enter the 4-digit pin number in order to gain access the secure area of the NCRIC website. If you forget your password, simply click on the “forgot password” link to reset.

If you recently submitted a membership application, please note the process of approval may take a few days to be completed. Until membership approval is received applicants will only be able to access and sign up for training. To accomplish this, click on the training button, select the training you would like to attend, it will redirect you to a login screen, login using your username and password; you should be directed to the training page. This process will NOT require a PIN.

 
  Are you having trouble with a PIN when attempting to login into the secure area of the NCRIC website?

You will be emailed a new PIN at each login and the PIN is only good for use within 15mins of receipt. PLEASE NOTE THAT ALL PIN NUMBERS ARE ONE TIME USE ONLY. The PIN number you received will allow access to the secure area of the NCRIC web site until you log off or the session expires. If you still have not received an email containing the PIN number, please check any spam folder. If the email containing the PIN is being routed to SPAM, contact your IT Department and request messages from info@ncric.net, or the IP addresses 209.143.144.3 and 209.143.146.254, not be blocked. Once this has been completed, please repeat the login procedure. If you still need further assistance please contact the NCRIC Duty Officer again at dutyofficer@ncric.ca.gov
 
  What is the contact information for other California Fusion Centers?
LA Joint Regional Intelligence Center (JRIC) at (562) 345-1100 or email rfi@jric.org  
Orange County Intelligence Assessment Center (OCIAC) at 714-289-3949 or email ociacrfi@ociac.org
Central California Intelligence Center (CCIC) 888-884-8383 or email info@sacrtac.org  
San Diego Law Enforcement Coordination Center at (858) 495-7200 or email sandiegofusioncenter@sd-lecc.org

 
  What is the “Request Support” tab on the NCRIC website? (Law Enforcement Service Only)
This tab provides access to the "Investigative Support Request Form" which is utilized by Law Enforcement personnel (and required) to request investigative support and/or analytical assistance. For further information regarding the support and services offered, please refer to description provided on the Investigative Support landing page. 
 
  How do you access the ALPR Database? (Law Enforcement Service Only)
In order to access the NCRIC ALPR database, you must be a NCRIC law enforcement partner. If you are not a partner, go to www.ncric.org and click the “Join Us” tab across the top. Select the appropriate partner then fill out all required fields. You will receive an email once your membership is active. Law Enforcement partners may access the LPR system at https://lpr.ncric.ca.gov. Use your same email address and password associated with your ncric.org membership. Quick tips:
  • All activity requires an active case number and appropriate justification
  • You may search based on partial-plate information, but at least three characters must be known. Use a ? or * to substitute for the unknown spaces
  • Completed searches can become an email alert for any future reads of that vehicle by clicking the “New Alert” button
  • Use the “Hotlist” button on the left side to add a plate to regionally deployed hotsheets
  • The ALPR cameras can read plates from every state.. For example, if you search 1ABC234, you will see all CA, AZ, NV, etc matches. Thus, please verify any matches.
Success stories are tremendously appreciated and help ensure we can continue to provide this service.  Please send success stories to the NCRIC Duty Officer by emailing dutyofficer@ncric.ca.gov  

 
  ALPR Database – Can’t Log In? (Law Enforcement Service Only)
If you are unable to log into the ALPR database, the following are the two most common causes:

Mobile phone number missing :
A mobile number is required to complete two-factor authentication, per CJIS requirements. If a member’s mobile phone number is missing from his/her membership profile, then access to the ALPR database will be denied. To correct this: log in to the NCRIC website, click on the “edit profile” tab located at the top of the landing page, update the mobile phone information to include the cellular provider and current mobile number, then click the “save” button. After the member profile has been updated, the ALPR button is located on the right side of the screen.

Update your web browser: The ALPR system requires current versions of Firefox, Chrome, IE 11 (Windows 7) or Edge (Windows 10) at default security and privacy settings. Please work with your IT department to update, or download a fresh copy of Chrome or Firefox.

No mobile support:
Unfortunately, no known mobile versions of browsers are compatible with the components of the ALPR database. Thus for now, users must be on a desktop or laptop computer to use this system.

 
  What are the steps to obtain driver license history and/or photograph? (Law Enforcement Service Only)
Send an email to dutyofficer@ncric.ca.gov with the following information:
  • Subject’s name
  • Case number
  • Criminal nexus (example: narcotics, theft, fraud, etc.)
**Requests can be processed quicker when a DOB and/or CAL DL number is provided.

 
  How do you requesting a past training certificate(s)?
A new training feature is now located on www.ncric.org via membership access. After login, click on the "Training" banner to display a drop box labeled "Training History & Certificates." You will be able to select and reprint any of your certificates on file. If you have any difficulties accessing your certificates, please contact dutyofficer@ncric.ca.gov.
 
  Can the NCRIC assist you in obtaining Birth and death records?
The NCRIC does not provide assistance in obtaining copies of birth or death records. Please refer to the link below for assistance: http://www.cdph.ca.gov/certlic/birthdeathmar/pages/certifiedcopiesofbirthdeathrecords.aspx
 
  Does the NCRIC provide verification of Medical Marijuana Cards?
No, the NCRIC does not verify the existence or validity of a medical marijuana card.  The California Department of Public Health’s Medical Marijuana Program (MMP) was specifically established to create a State-authorized medical marijuana identification card (MMIC), along with a registry database for verification of qualified patients and their primary caregivers. Participation by patients and primary caregivers in this identification card program is voluntary. The MMP Web-based registry allows law enforcement and the public to verify the validity of a qualified patient or primary caregiver's MMIC as authorization to possess, grow, transport, and/or use medical marijuana within California. The verification website is available on the internet at www.calmmp.ca.gov.
 
  Is the NCRIC the appropriate organization to report a missing passport to?
No, the NCRIC does not officially address a missing passport; however, the theft of a passport can be shared with the NCRIC as a Suspicious Activity Report (SAR).  A person must file a police report in the jurisdiction where the passport was stolen. They can then follow the instructions in the below link in order to apply for a new passport. https://pptform.state.gov
 
  How do you learn about NCRIC Employment Opportunities?
All NCRIC employment opportunities are advertised through the San Mateo County Sheriff’s office. Please visit http://www.smcsheriff.com, and click on the tab “Join our Team” tab. Located on the right hand side of the page “Current Openings” will the link to the San Mateo County Human Resources Department, which will have all current NCRIC employment opportunities posted.  You may also find current employment opportunities posted on the NCRIC website in the “Employment Opportunities” section.   Persons seeking employment should submit an interest card with the San Mateo County Human Resources to be notified of upcoming recruitment cycles. 
 
  Does the NCRIC have an Internship program?

The NCRIC offers internships to students and accepts resumes on a continuous basis. A cover letter, resume and application can be submitted to intern-apply@ncric.ca.gov.  Any questions relative to internship opportunities should be directed to intern-apply@ncric.ca.gov.  Applications are available on the NCHIDTA/NCRIC website under “Employment Opportunities.”